About FX Truck Center
I always dreaded getting the call that one of our tractor-trailers was broken down out-of-state. All I could see was money floating away in the wind, weeks of waiting, and frustrating calls with repair shops.
“It’ll be three weeks until we can even look at your truck.”
“The issue wasn’t just a coolant leak. It was also your transmission, and we think you may even need a whole new engine.”
“That simple, 2-hour repair will be $3,500 please!”
Haven’t we all been there?!
It got to the point where our asset-based trucking company bought a service truck, and we’d go out-of-state to work on our own trucks. We couldn’t trust the other truck repair shops out there, and half the time, their “fix” wasn’t even a fix!
That same truck would break down days – if not hours – later with the same issue. It pained me knowing that our own mechanics would’ve found and fixed the issue from the get-go.
Our mission with FX Truck Center is to do away with all of that.
Our core values are:
- Reliability: when your truck breaks down, getting back on the road as fast as humanly possible is your top priority. It’s not just the repair that will cost you – oftentimes, a stagnant truck costs you much more than the fix! You can rely on our mechanics to get the job done efficiently and honestly, every time. And if you call for roadside service? We’ll be there, 24 hours a day, 7 days a week.
- Affordability: our prices will always be fair and honest. We pay our mechanics hourly instead of piece rate, ensuring all of our goals are aligned. There is no incentive in our shop to find unnecessary repairs or to make dishonest recommendations. We want you to keep coming back, so try us for your next repair and enjoy the breath of fresh air that comes with a fair, honest bill.
- Efficiency: we’d love to say every repair will be quick, but rebuilding an engine is obviously much different than an oil change. Instead, we’re laser-focused on efficiency. From having the best equipment (have you seen our alignment machine?) to ensuring our mechanics are comfortable and focused in our climate-controlled shop, you can count on us to be efficient.
- Quality: I don’t want just any mechanic working on our trucks. I want the best. Our mechanics are truly next-level – they are highly skilled with years of experience under their belts. We attract the top talent around thanks to our competitive pay, climate-controlled shop, family atmosphere, and a state-of-the-art terminal that everyone is proud of. The mechanics working on your trucks are the same ones working on ours.
Our brand new, truly state-of-the-art terminal is everything I’ve ever wanted in a truck shop. It’s luxurious, it’s efficient, it’s convenient.
Our whole team has set out to change what it means to get your tractor-trailer repaired. We want it to be honest, hassle-free, and strangely… not so bad.
Here’s to getting the red-carpet treatment and ensuring your truck gets back on the road.
Director of Operations